Seven Quality management principles there importance as per IATF


Hi, welcome to all of you once again on your blog site. Today we will know about Quality management principles. in this  session we will cover brief description about the Quality management principle  so  that a basic platform can be set to access next step. So requesting to you if you want to learn about this so please read this article carefully from beginning to end and I am confident that your attention during reading surely enhance your skill about Quality management principle and as we know we all carried out these things in routine basis. It means your knowledge will enhance and your competency will enhance in respect of Quality management principles:

 In this blog we will cover the below content:


Quality management principles:

IATF 16949 is an International Standard which is a quality management system for automotive sector, this is based on the quality management principles as per described in ISO 9000.

If we looking at ISO 9000 standard it is clearly describe the each principle with its importance and why it is required.

Namely below are the seven quality management principle are:

— Customer focus;

— Leadership;

— Engagement of people;

— process approach;

— Improvement;

— evidence-based decision making;

— Relationship management.



Customer focus:


As the name describe itself, customer focus, it is the first principle of quality management system.

It gives the guidance to organization how to focus the customer because if an organization focus on customer requirement than he can deliver good quality product which will help in growth of organization.

According to this organization need to identify the need and expectation of customer and start work to achieve these. It focus on the what customer want, when, how he want etc. so this principle directly gives the direction to focus on customer



It is clear that without good leader a team can’t achieve success, in similar way if an organization don’t have good leadership in management than it will not achieve the success.

A good leader can lead the team in right direction and focus on involvement of all employee.

Good leader knows the benefits of employee involvement


Engagement of people

The standard introduced and focused on process approach which is directly linked with this principle, because as we know the organization is grow if all process are working efficiently and effectively, which is aim of process approach. In similar way this principle is focused on engagement of peoples which are involved in various process, because the collectively efforts of all will leads to growth of organization.


Process approach

As we discussed above principle which is named as engagement of employee, which his only feasible when the organization is following the process approach.

This principle focus on the internal linkage of different –different process with each other so that output result in collectively efforts of organization.




As we know change is sign of success or growth. When even change is happen it will affect the organization business. In short we can understand it like when change is occurs it means there is upgradation in something, it means there is some kind of improvement happened, Change is trigger for improvement.

If an organization is accepting changes it means they are not using latest technology, which make the organization out of race of competition.

So to stay and win in race of competition organization have to follow this principle.


Evidence-based decision making:


This principle focused on decisions taken by organization not on assumptions but based on actual evidences.

A decision based on assumption leads to failure and loss of business because it not giving confident to customer. But when an organization making decisions based on evidences, it build customer confidences and leads to success of organization. Evidences can be any kind of relevant data, analytical technique for data analysis, past data, etc.


Relationship management.

This is last principle of QMS which his identified by ISO for organizations. As name suggest relationship management, it means organization have to focus on relationship management between organization employees so that there is good bonding can build among them. It helps to improve work culture.

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